Frequently Asked Questions
For Parents

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  1. Is Warwick Dyer the expert who made the Channel 4 Series  "Bad Behaviour"   and will it be Warwick himself that works with my family?

    Yes, he is, and he successfully changed the lives of each family, and yes, it will be Warwick who will work with you himself, no other individuals are involved at any stage.

    These programmes were so ground-breaking - changing behaviour that previous television programmes had treated as hopeless - that they sparked off many imitators (Super Nanny, Dr. Byron etc.) none of whom dealt with behaviour approaching the severity of Warwick's "Cutting Edge" originals or that of our average clients.

    Radio Times

    Feedback from the Channel 4 Programme

            What our latest evaluated client said

    Free excerpt from Cutting Edge Programme
    of Warwick's work with the Hollis Family

  2. What is the age range within which the Consultancy works?

    Our behaviour work is with children from a few months old up to older teenagers and those in their early twenties.

    My Child is now Twenty

  3. What type of behaviour is the Consultancy successful in changing?

    Our success rate is very high [very near 100%] and we are successful in changing two types of behaviour.

    Firstly what is best described as extremely serious often violent "bad behaviour", which means behaviour that although very serious has, as far as parents know, no serious underling cause. The type of interactional behaviour that is listed here.  

  4. But do you also work with children who have been diagnosed with   Attention Deficit Hyperactivity Disorder; Attachment Disorder;   dyspraxia;   or Conduct Disorder or   Oppositional Defiant Disorder (ODD)?

    Yes.     We also work training parents of children diagnosed with ADHD and other behaviour disorders working successfully with the behaviour that comes from the interactional factors that these disorders invariably generate. *

    * Parents will be expected to have discussed our involvement with any professionals currently working with their children.

    Don't let disorders provide justification for impotence and inaction

            What our latest evaluated client said     CLICK HERE

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  5. What is the Focus for the training ?

    Practical   -   we work to give you a detailed plan of what to do in response to each and every aspect of your child's behaviour.

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  6. Do you work with parents wherever they live?

    Yes.   Warwick will come to you.  He enjoys travel and is happy to visit and work with clients anywhere in the UK or Ireland, indeed anywhere in the world.  There is no additional charge for travel.   There is often no additional charge even for travel abroad.

  7. How can I be sure that I need help with my child's bad behaviour?

    If the behaviour is causing you concern and is static or getting worse.

    Comments In the National Press

      about Warwick's work

            What our latest evaluated client said     CLICK HERE

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    Channel 4's Award Winning

    'Cutting Edge' Programmes

    About Warwick Dyer's Work

    "Bad Behaviour"

    View the programmes - CLICK HERE

  8. What exactly am I paying for?   How long will Warwick work with us?

    Parents are paying for exclusive one-to-one consultancy with Warwick Dyer. Warwick usually only works with one client at a time (occasionally two). Clients receive three months of contracted training and support. [This time can be extended without further fee, should it be needed, but this is rarely needed]   The process starts with a full day of Training and intensive analysis and explanation of the child's behaviour and detailed instruction on the implementation of their new training regime. A further day of consultation is given where necessary. Each family receives an intervention designed specifically for them.

    Warwick's interventions have an unrivalled success ratio.

    The training day is followed by 13 weeks (more if needed) of daily in-depth training.

    *Parents phone between 8.30am and 6.30pm on weekdays.

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  9. Is the fee very expensive?

    Divorce solicitors will charge from between £200 to £500 an hour. There are many solicitors but only one Warwick Dyer.   Our fixed fee, for the time Warwick puts in both in terms of his analysis and in explanation to parents, works out to be a tiny percentage of this.

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  10. What is the structure of the intervention with families?

    1. The Problem
      You give us a detailed description of the problem and the changes that you require

    2. The Responses
      You give us a detailed description of your current responses and what you have tried in the past.

    3. The Explanation
      We give a detailed analysis of the effects of your current dynamics and a detailed explanation of an alternative response to each of the behaviours that you want to change

    4. The Intervention
      You begin the new responses the moment you next see your child

    5. Daily Support
      You communicate with us each week day until the changes you have identified are achieved

    6. Open-Ended
      We are so confident that you will achieve your goal that you pay only a one-off payment for the original consultation and all the in-depth work that is then needed.

    7. The big difference - this is the big difference between our approach and that of other agencies.  Not only do we make detailed suggestions of what you should do (often professionals make general statements rather than give you the detail that you need) but we also put ourselves on the line each day to support you with each change that you make.   If we were not effective we would never work in this exposed way.

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  11. Why do parents choose Warwick's interactive behaviour management training for their children's behaviour?

    Because their children need to feel that they are leading the changes in the home.   They are the ones who need to know how to change and maintain their child's behaviour.   They do not need their authority to be undermined even temporarily by someone from outside.   With IB (interactive behaviour) training, they remain the focus for change; as far as the children are concerned all the changes are generated by their parents.   The alternatives available tend to be various forms of more intrusive, longer-term, child or family counselling/therapy.

    Parents often come to us after long-term involvement with other agencies and state that they still do not know what to do in response to their child's behaviour problem.

    We offer a fast practical and effective intervention for those who want the behaviour problem with their child to change without long-term intervention or any unnecessary intrusion into other aspects of their life.

            What our latest evaluated client said     CLICK HERE

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  12. Will the intervention be successful ?

    Our success rate is  very  high.  In fact to date amongst our fee-paying clientele we have a near 100% success rate.   We guarantee that this statement is true (to the best of our knowledge). We also say that new clients would be right to feel that this ratio strongly suggests that they will have a positive outcome.   However, we do not, of course, guarantee success with each new client.

  13. My partner does not agree that we have a problem; will you be prepared to work just with me?

    We work with single parents - often for a reduced fee but if you have a partner who is not committed to the process then no, I am afraid not.  Often parents have differing ways of responding to the same problem and this inconsistency is one of the first issues that have to be addressed.   Both parents have to agree to make the necessary arrangements to phone and be involved.

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  14. Behaviour Modification techniques do not work with my child, he/she does not seem to care about punishments and rewards

    Parents often say this to us, if this were really true then their child would be very strange indeed.   The truth is that parents who say this have no idea of the punishments and rewards they are actually using.   Most parents are inadvertently rewarding the very behaviour that they want to change and punishing behaviour that they should be encouraging.

    See a recent typical evaluation

    What parents say

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  15. I (or my partner) have difficulty controlling my own temper and emotions, will this be a factor?

    Absolutely.   If either parent cannot control their own emotions then their child's behaviour will not change.   The training will show you, in great detail, what to do in response to your child's behaviour, so you should have far less reason to become frustrated.   However, if you still cannot control your responses then you will not be successful.

  16. Are you are just going to tell me to be more positive or assertive because I can try that by myself?

    The problem with many behaviour books and courses is that they do not explain that it is the totality of how parents respond to their children that needs attention.   Parents are sometimes advised to be positive without being told exactly how to incorporate the use of forfeits (i.e. consequences, sanctions, punishments) or they are told to use sanctions (time out etc) without guidance about how to counter the child's avoidance strategies. Without detailed advice parents just end up frustrated and often find themselves using instinctive, but very harmful,   interpersonal   sanctions on their children.

    If you are thinking of
    emailing for some "tips"
    please click HERE first

  17. My child does not have a problem at home - only at school - can you still help?

    Yes.   But   Warwick has been working with behaviour for 25 years much of that time in schools and working intensely with parents for the last 10 years and in all that time he has never come across a case where children behaved reasonably (and were handled reasonably) at home but then behaved badly at school.   Have a look at his response to a parent who asked this question fine at home bad at school.  

  18. My daughter's behaviour is so extreme; surely, it must be something like ADHD?

    We will work with you regardless but - No not necessarily.   Most behaviour disorders involve behaviour that that is different rather than bad.   The key indicators that parents (and professionals) need to look for in reaching a diagnosis are not, we repeat not necessarily the 'bad behaviours' that you are experiencing that you will find listed here.

    Warwick is consistently successful with children who display  this  group of behaviours.   Although these behaviours go together as predictably as any disorder or syndrome they are not symptomatic and can be quickly and effectively changed.   They are unlikely to result directly from the ADHD.   They are 'interactive' in nature and can be changed by carefully working with parent responses.

    The key for parents, even those who have already been given a professional diagnosis, is to subtract all the symptoms that could be the result of interactive behaviour imbalance (i.e. bad behaviour) and see what is left.

    Some children drive their parents to distraction.   It is not uncommon for parents to have built up (without realising it) a repertoire of responses that are seriously inappropriate and inconsistent,  which results in some serious-looking behaviour. The child's behaviour is extreme - the parent does not know what to do - so - they repeat what they have always done.   In these cases the child's behaviour although entrenched is often still relatively easy to change, the key is to convince parents of the importance of the consistent use of subtle changes to their own behaviour.

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  19. What can I expect to happen once the intervention starts?

    The first thing to happen will be a full day of consultation - Warwick comes to you.   The day is very long and can be very tiring so parents need to be prepared.  There then follows a minimum of 3 months training.

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  20. I understand there is a single fee and no other charges what does the fee cover?

    Yes, there is a single fee with no other charges, it covers all the work done and all our time in consultation with parents by phone each day.   Parents need to allow an hour or more for their daily phone call, particularly in the first weeks.   The fee also covers all our travel and other expenses.

    * There is no limit on how long these calls take if you and Warwick feel they are productive.

  21. How much will it cost for the complete intervention?

    Warwick usually works with one client at a time.   His work is exclusive and free spaces are sought after. The cost for the full intervention and the daily support for a minimum of 3 months is £1400.00 *   This fee covers all the work that we do and includes all our travel and other expenses.

    Travel abroad is covered by the following fees

    *(US $1702 )    ( Canadian $2268 )    (Aust $2512)    (Euro €1534)    *(Singapore $2357 )    ( Sri Lanka Rupees $302983 )       as of  August 2019

            What our latest evaluated client said     CLICK HERE

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  22. Can I have the consultation day without the telephone Support?

    We will sometimes agree to do this but we do not recommend it.   Please be clear that this option does not include any follow-up support.   It is intended to give parents detailed information that may be useful, and personalise the detailed advice contained in Warwick's book.   It is therefore not designed for a child with extreme behaviour.   It is unlikely that you will be able to change extreme behaviour without support.

    The day usually starts around 10.30 a.m (depending on travel to you) and runs to around 5.30 p.m. and we usually work through a light lunch.   The costs a one-off payment of £900 *

    * (Euro €1000)   as of November 2017

  23. I want to go ahead what do I do next?

    If you would like to be the next family that Warwick works with you will need to ring us     - but please read all of this current page first -    

    on     0208 653 9768

    (international 44 208 653 9768).

    Most parents who ring already have a good idea how Warwick works and have correctly concluded that their child's continuing bad behaviour is caused or made worse by their responses to it.   Warwick will ask you (and your partner) to detail the problems you are having.   Then, if all agree, a date will be decided for the consultation day which starts the intervention.

    The consultation day is arranged on a day when your children are not around - children usually never know that Warwick has been involved.

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  24. At what times do parents make their daily consultation phone calls?

    Parents need to find a time each day between

    8.30 am and 6.30 pm.

    when they are both available and when their children cannot overhear.  

    Parents who are in different locations during the day can usually arrange a conference call and talk at the same time.
    Between 3.30am and 12.30pm Eastern Canada & US.
    Between 2.30am and 11.30pm Central Canada & US.
    Between 12.30am and 09.30pm Pacific Canada & US.
    Between 7.30pm and 4.30am Eastern Australia.

  25. Does the whole process depend on parents remembering what happens and relating it?

    Yes, for the most part, but since the parent can only relate what they think is significant and it is often just as crucial that they change some of what they do when they think their child is behaving well, they are asked at intervals to record some of their typical interactions with their child.   Recording can be played to Warwick over the phone or emailed in digital format but are, in whatever form received, only used for the immediate training that follows and then destroyed.

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  26. How much time will it take?

    Surprising little!   In most cases parents begin to see beneficial effects within two or three weeks.   The child's acceptance of their parents' new expectations is often accomplished within the first four weeks; parents then decide the amount of time they still need to completely consolidate their training.

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    Too Young to be Naughty

    I tell my 15 months old 'No', but he just won't listen

    A "Nasty" 2 year old

  27. What are the most difficult aspects for parents?

    Admitting that the behaviour is serious, that a child is not going to 'grow out' of it.   Admitting that objective help is needed.    It can also be difficult for parents to accept how quickly changes in their own responses can affect seriously inappropriate behaviour.


  28. What is the theoretical basis of your work?

    Theoretical Basis - Click Here

    Contact us

    by   Phone
    United Kingdom - Monday to Friday 9.30 - 5.30

    0208 653 9768

    by   Phone
     - Monday to Friday 9.30 - 5.30

    44 208 653 9768

    by   Email

    WarwickDyer @

    If you are thinking of emailing
    for some "tips" please
    Click Here First

    by   Letter  
    Behaviour Change Consultancy
    24 Rochdale
    66 Harold Road
    London   SE19 3TF

  29. What qualifications and training does Warwick Dyer have?

    Warwick is a  Teacher  he is not a Doctor, Psychiatrist, Psychologist or Counsellor.  He had extensive training   (6 years of weekly in-service training and weekly case-study analysis)   in a team of specialist teachers and worked for 18 years as a behaviour specialist advising and training teachers and parents and advising youngsters.

            What our latest evaluated client said     CLICK HERE

  30. Does Warwick have the new US founded Board Certified Behavior Analyst Qualification (BCBA or BCABA)?

    Warwick has not been accredited by the new US founded Behavior Analyst Certification Board (BCBA or BCABA) and does not have any formal behaviour analysts' degree or qualification.

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  31. I know nothing other than what I read here; how can I be sure what is said here is genuine?

    Every client on completion of the process has been happy with the results. Only three clients in the entire history of the consultancy were uncomfortable with the process right at the beginning and decided not to continue.   Further endorsement and validation can be found in the televised scrutiny given to our work by in-depth TV programmes during 2004 - 5 looking at the progress of four client families over many months.

    These programmes were so ground-breaking - changing behaviour that previous television programmes had treated as hopeless - that they sparked off many imitators (SuperNanny, Dr. Byron etc.) none of whom dealt with behaviour approaching the severity of Warwick's "Cutting Edge" originals or that of our average clients.
        View programmes - CLICK HERE
    * We link to a response we made to a client that asked us this question    

    Online Reviews of Mercury's Child

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